Our Story

We built this because the system wasn't built for your parents.

After decades inside hospitals, we saw what happens when seniors fall through the cracks. Beyond Neighbours is what we wished existed.

Meet the Team
The Why

We didn't leave hospital medicine because we stopped caring. We left because we couldn't stop.

Dr. Trevor Chan spent decades as a hospitalist. The doctor who takes care of you once you're admitted. He saw the same story on repeat: a senior shows up in emergency, confused, dehydrated, medications all wrong. Family is panicked. Nobody coordinated anything.

The hospital patches them up. Sends them home with a stack of paperwork. And six weeks later, they're back.

The system isn't broken because people don't care. It's broken because it was never designed around the patient. It was designed around the institution.

Beyond Neighbours is the opposite. We start at the kitchen table, not the emergency department.

"I kept discharging the same patients back into the same gaps. At some point you have to stop blaming the patient and fix the gap."
Dr. Trevor Chan, Founder
Our Principles

The things we won't compromise on.

Clear communication.

No jargon, no guessing, no chasing down updates. You and your family know exactly what's happening and why.

Planning ahead.

We don't wait for the crisis. We look around the corner, anticipate what's coming, and have a plan before things go sideways.

Improving access.

Healthcare shouldn't require a car, a free afternoon, and the patience of a saint. We bring it to the door.

Relationships that go deep enough to matter.

We take the time to understand what patients actually want. Not what a chart says they need. What they want. That only happens when you show up consistently and listen.

Who Shows Up

Real people. Not a call centre.

Dr. Trevor Chan, Founder of Beyond Neighbours

Dr. Trevor Chan

Founder

Trevor has spent 15 years in hospital medicine, across obstetrics, critical care, and primary care, watching the system fall short for the people who needed it most. That frustration became Beyond Neighbours. His approach is holistic: he doesn't just treat symptoms, he takes time to understand the whole person in the context of their home and their life.

He also launched a medical messaging app through YCombinator, so yes, he's the rare physician who can both insert an IV and debug a business model.

Dr. Sunita Chacko, Co-Founder of Beyond Neighbours

Dr. Sunita Chacko

Co-Founder

Sunita has spent 14 years caring for elderly and vulnerable populations, working across hospital and community settings. Her background in public health and quality improvement means she doesn't just deliver care. She thinks carefully about how to make the whole system work better.

She brings a multidisciplinary warmth to every complex case, and somehow manages to still be smiling after a long night on call.

Beyond Neighbours care team
Local Roots

We live here. We practise here. We're your neighbours.

Beyond Neighbours was founded in Calgary because this is home. We know the Foothills, we know the Rockyview, we know the wait times and the gaps. We're not a franchise. We're not a tech startup trying to "disrupt healthcare." We're a physician led clinic that makes house calls. Because that's what actually works.

Whenever You're Ready

Want to know if we're the right fit?

No pitch. No pressure. Just a conversation about what your family needs and whether we can help.

Call (587) 327-1812

Free consultation. No referral needed. Calgary area.